|All returns require a validation number prior to any return contact us on firstname.lastname@example.org or Tel: 07952 177399
Sowot Sport take great care to ensure that all garments are manufactured to the highest quality. If you wish to return your item please contact us within 14 days of receipt of your order with your reason. If your garment is unworn, unwashed, unaltered and in perfect original condition we will issue a authorization for return.
We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require in the event of a claim with your carrier.
Upon receipt and in the specified condition we will issue a full refund less any carriage charges. We recommend you return your garment via a “Signed For” delivery as your proof of receipt back here. It is the responsibility of the customer to return the goods at their expense correctly parceled within 10 days of the authorization date. No refund will be issues until the good are received back at Sowot Sport.
This does not affect a customers statutory rights or the right to return faulty goods.
Any custom made garments or garments made to customers supplied sizes unless faulty. No refunds can be given once production has commenced.
Availability All our clothes are unique and made to order and we do not keep stock. Normal delivery is approximately 7 -10 working days. Please contact if you require an order urgently we will do all we can to help
SPECIAL ORDERS CANNOT BE EXCHANGED It is your responsibility to ensure your parcel reaches Sowot Sport , therefore we recommend you use registered post. Sowot Sport will issue a full refund on any faulty goods that have not been worn, washed and are in resalable condition. We will reimburse you for any reasonable postage cost incurred in returning the goods to Sowot Sport. If faulty goods are returned after being worn or washed Sowot Sport will repair the fault make the garment good and return it to you together with a refund for any reasonable postage costs you have incurred.
Cancellations Any standard order may be cancelled prior to production via telephone. A 50% charge will be levied if orders are cancelled while in production. We operate a no cancellation policy on special orders.